We currently service the greater metropolitan area including all surrounding suburbs within a 50-mile radius. Our service area covers [City Name] and neighboring communities. If you're unsure whether we service your location, please contact us directly, and we'll be happy to check our availability in your area.

Yes, we are fully licensed, bonded, and insured. We carry comprehensive liability insurance and workers' compensation coverage to protect both our clients and our team. All of our contractors are licensed professionals with years of experience in the renovation industry. We're happy to provide proof of insurance and licensing upon request.

Renovation costs vary significantly depending on the scope of work, materials selected, size of the space, and complexity of the project. We provide detailed, itemized quotes after an in-home consultation and assessment. Our quotes include all labor, materials, permits, and any subcontractor costs. We believe in transparent pricing with no hidden fees or surprise charges.

We accept various payment methods including cash, check, and major credit cards. We also offer flexible payment plans and can help you explore financing options through our trusted lending partners. Payment schedules are typically structured as 30% upfront, 40% at the midpoint, and 30% upon completion, but we can work with you to create a payment plan that fits your budget.

Absolutely! We provide detailed written estimates for all projects. Our estimates include a complete breakdown of costs including materials, labor, permits, and any other expenses. We never start work without your signed approval of the estimate. This ensures complete transparency and helps prevent any misunderstandings about project costs.

Our renovation process follows a structured approach: 1) Initial consultation and needs assessment, 2) Design and planning phase with 3D renderings, 3) Detailed quote and contract signing, 4) Permit acquisition if needed, 5) Pre-construction meeting, 6) Construction phase with regular updates, 7) Final walkthrough and quality inspection, 8) Project completion and cleanup. We keep you informed at every stage of the process.

Whether you need to move out depends on the scope and nature of your renovation. For minor projects like bathroom updates or kitchen remodels, you can often stay in your home. For major renovations like whole-house remodels or additions, we recommend temporary relocation for your comfort and safety. We'll discuss this during the planning phase and help you make the best decision for your situation.

Your project will be managed by a dedicated project manager who will be your primary point of contact. We work with a team of skilled tradespeople including carpenters, plumbers, electricians, painters, and tile specialists. All team members are experienced professionals who have been thoroughly vetted. We maintain consistent teams to ensure quality and continuity throughout your project.

Project timelines vary based on scope and complexity. A bathroom renovation typically takes 2-4 weeks, a kitchen remodel 4-8 weeks, a basement finish 6-10 weeks, and a whole-house renovation 3-6 months. We provide detailed timeline estimates during the planning phase and work diligently to complete projects on schedule. We'll keep you updated on progress and any factors that might affect the timeline.

We recommend scheduling your renovation 2-3 months in advance, especially for larger projects. This allows adequate time for design, material selection, permit acquisition, and scheduling. However, we understand that sometimes renovations are needed urgently, and we do our best to accommodate emergency situations. Contact us as soon as you're considering a renovation, and we'll work with your timeline.

While we strive to complete all projects on schedule, delays can sometimes occur due to factors like weather, material shortages, or unforeseen structural issues. If a delay occurs, we'll communicate with you immediately, explain the situation, and provide a revised timeline. We always work to minimize delays and their impact on your daily life. Our contracts include provisions for handling delays fairly and transparently.